Support

Contact

hello@heygivi.com

Vedreba Labs Ltd
Registration: Company number 17476013, registered in England and Wales
83 Edmunds House, Colonial Drive, London, W4 5HA, United Kingdom

Signed in to Givi, you can also write to the team directly: choose Talk to a person at the top of the app or in the account menu. A real person reads every message, and we reply by email.

Givi is a private pilot. There is no response-time SLA during the pilot.

Help us find the problem

Tell us what needs attention and when it happened: a conversation, a scheduled duty, an action, a connected app, a published page or a payment. For a result, explain what is wrong and what the source actually says. For billing, include the date and amount. Share a screenshot or excerpt only if it is needed, and remove unrelated personal information.

Never send passwords, API keys, sign-in codes or full card details.

Controls you can use now

• Approve or decline actions in “Needs you” on Home.
• Choose what Givi may do without asking: open the account menu, choose Your Givi, then “What needs your OK”.
• Ask Givi to pause or delete a scheduled duty.
• See, connect and disconnect your apps: open the account menu and choose Apps & Telegram.
• Link or unlink Telegram and your team groups in the same place.
• Ask Givi or support to take down a page Givi published.
• See how much of the month’s included work you have used, and add more when you reach the limit: open the account menu and choose Plan & account.
• Manage or cancel your subscription: open the account menu and choose Manage subscription.
• Delete your account: open the account menu, choose Plan & account, then Delete account.
• Ask for a refund within 14 days of your first payment, or for access to your information or a correction, by email.